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Please reach us at Americanveteranadvocates@gmail.com if you cannot find an answer to your question.
Accredited representatives are officially recognized by the Department of Veterans Affairs (VA) to represent veterans in claims, appeals, and hearings. These can be VA-accredited attorneys, agents, or members of Veterans Service Organizations (VSOs).
Non-accredited representatives, like American Veteran Advocates (AVA), are not officially recognized by the VA but can still help veterans prepare and navigate their claims. We do not submit claims on your behalf or appear before a judge — but we guide, coach, and support you through every step of the process.
Yes! While we cannot file the claim for you or represent you in a VA hearing, we guide you step-by-step through preparing your claim — including writing lay and buddy statements, organizing your medical documentation, and helping you understand what the VA is looking for. You will always be in full control of your submission, and we’ll be with you the entire way.
You absolutely can — and we support that option if it works best for you. However, many veterans find that:
AVA offers one-on-one attention, customized statements, and ongoing communication, so you never feel like you’re just a number in the system.
Absolutely. If you haven’t signed a contract giving someone exclusive rights to your case, you can still use AVA to help you organize, write, and understand your claim before submitting it. Many veterans do this for peace of mind or to prepare before bringing in an attorney.
Great question. While accredited representatives serve an important role in the VA system — and sometimes may be required — AVA provides an experience that’s more personal, affordable, and veteran-focused.
One of the biggest differences is cost. Most accredited attorneys or consulting companies will take a percentage of your back pay — sometimes 20% or more — which can add up to thousands of dollars. At AVA, we offer flat-rate pricing with flexible payment plans so you can get the help you need without the financial stress.
AVA was built by veterans, for veterans. We’ve been through the process ourselves and know firsthand how overwhelming it can feel. That experience helps us connect on a deeper level and provide guidance that’s real and relatable — not scripted.
Unlike traditional law firms or VSOs, we pride ourselves on fast response times and one-on-one service. We’re available to walk you through the entire process, even live over the phone if needed. You’ll never be just a number here.
You won’t be asked to sign lengthy contracts or commit to anything you’re not comfortable with. We’re here to guide and support — the control stays in your hands. We’ll continue to help for as long as you need us, especially if your goal is to reach 100%.
We also offer affordable start-up options with payment plans that work for almost any budget. First responders receive special discounts, and we provide $50 referral rewards because we believe in giving back to those who bring others into our community.
If you want genuine support from someone who understands what you’re going through, AVA is here to help — not to take advantage.
Yes — and don’t let anyone tell you otherwise.
Every veteran has the right to file their own VA claims without paying anyone. The process can be done directly through VA.gov, and for many veterans, it's a perfectly reasonable option — especially for simpler claims or when you’ve already gathered your own medical evidence.
That said, it can get confusing quickly. Between knowing how to word your lay statements, understanding what the VA is really looking for during a C&P exam, and figuring out which conditions to file and how to connect them — it’s a lot. That’s where AVA comes in.
We’re here for the veterans who can file themselves, but want support. We don’t just tell you what to do — we guide you through it step-by-step, help you write the strongest possible statements, and prepare you for what’s ahead. If needed, we’ll even walk you through the claim submission live over the phone.
You stay in control. We just make the process easier, clearer, and more successful.
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